Stannah Stairlifts | Customer Testimonials Video

Cyril and Marge’s story using Stannah Stairlifts


We purchased it for my husband Cyril due to him having a stroke about 9 years ago. We thought we might move but then it was such a lot of uprising.

The men came round from Stannah Stairlifts to check the hallway for measurement and it was impossible to leave it how it was because of Cyril’s legs so they had to take the banister rail out and make a new one which they did and it’s absolutely brilliant. They were really caring.

Very clean work. Very clean workers cleaned up immaculately after. He knew the colour I was having because I already got the new paper to go up and he picked me the chair to match, which I thought was lovely. Absolutely wonderful. I can’t fault them.

I do think it’s classy, definitely. If he’s sitting on there I would like to guide it up but he says no I can do it, I can do it, guides himself. The chair comes in handy when Cyril gets up out of bed he can take his time get to the chair and come down on his own.

Before I had Stannah I was Cyril’s stairlift, I used to put my hands under his bottom to literally get him upstairs. It’s made a big, big difference to my life.

Daphne’s story using Stannah Stairlifts


Well, my partner told me there was a very pretty place to retire to and I came to see it and looked at horror and thought “I can’t buy this house because I can’t climb stairs.” I had lived since 1959 in bungalows and then I saw an advert I think, obviously, and I thought, “Yes, I can. I can have a Stannah stairlift”, which is exactly what I did.

And I still can’t climb stairs and I sail away up to bed at night and come down in the morning. I was able to buy this pretty little place which I’d fallen in love with.

I was very interested that Stannah Stairlifts of course is a family company, they didn’t force-sell the equipment, they gave me a choice and a choice of colour and they said “Well this is the date we can give you” and they arrived. They were very, very efficient with very little mess, the staff were very good and very polite.

I am impressed by Stannah Stairlifts – I think they’re excellent, I don’t think you could have a better company to deal with.

Martin and Sue’s story using Stannah Stairlifts


For 15 years I have been walking around on a bad knee, at that time I didn’t know any different so I used to struggle up the stairs.


I had to obtain two quotation so I chose Stannah and another. I phoned Stannah Stairlifts and they booked an appointment, well Shaun phoned back and he was here within a week or so and then Shaun came back to do the measuring and what impressed me was he took so much care. When the fitters came the rails were exactly to this house. It’s a precision job.


It took about 4 hours that’s all. And I said “Well, I’ll hoover up”. He said “No, don’t bother, we carry our own hoover.” Very impressed.

He gave me a demonstration and I was, well, taken back, especially when he showed me the remote control I thought “Here we go”. I can be half way up the stairs or half way down the stairs. If I forget anything, I just turn the handle the opposite way and off I go again.


If someone came to me for advice I would say, you know, without delay ring a reliable company and Stannah would be the top of my list.


I really could not believe I could get on there and to walk straight off onto a landing, I had never done that, that is super duper duper. I would recommend Stannah Stairlifts to anybody.